Summary:  Immediate Availability

Acts as the administrator for donor data analysis, which is utilized in developing reports to enhance the donor experience through analytic tools.

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    • Create and administer processes and reports to coordinate data from any or all the in-house tools, to include but not limited to cultivations, newsletters, email campaigns, acquisitions, donor analysis, and results, to ensure a proper donor experience.
    • Manage the creation and implementation of analytical reports for initiative evaluation to validate and improve donor experience.
    • Advise the Director of Donor Process in establishing effective donor and prospect move management plans leading to new gift acquisitions, renewals and upgrades.
    • Assist in providing accurate mail files for monthly and special donor cultivation and acquisition initiatives.
    • Assist in validating “data proofs” from vendors for each donor cultivation and acquisition initiative.
    • Update database with relevant donor information received from vendors, including contact records, address updates and code maintenance.
    • Collaborate with VP of Development and Director of Donor Process to determine feasibility of research requests and special projects.
    • Safeguard the confidentiality of donor information at all times.
    • Review results from in-house database and from vendors to validate results.
    • Implement and maintain the processes and systems to ensure best practice in data hygiene, storage and security.
    • Collaborate with and contribute to other management initiatives to further organizational growth and development.
    • Other duties as assigned.Other duties as assigned.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s Degree and/or demonstrated experience and proficiency in data management, business research and analytics.
  • Ability to maintain and protect confidential information.
  • Exceptional critical thinking, planning, and organizational skills.
  • Strong attention to detail and ability to meet goals and deadlines.
  • Ability to manage multiple projects and demonstrate initiative.
  • Commitment to teamwork and the ability to collaborate with peers and senior management.
  • Excellent written and verbal communication skills.
  • Strong working knowledge of Microsoft Excel spreadsheets, macros and pivot tables as well as other data management CRM and analytical tools.
  • Supportive of Mercy Ships mission and vision, and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.
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