Summary:  Immediate Availability

Acts as the administrator for donor data analysis, which is utilized in developing reports to enhance the donor experience through analytic tools.
Description:  

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    • Create and administer processes and reports to coordinate data from any or all the in-house tools, to include but not limited to cultivations, newsletters, email campaigns, acquisitions, donor analysis, and results, to ensure a proper donor experience.
    • Manage the creation and implementation of analytical reports for initiative evaluation to validate and improve donor experience.
    • Advise the Director of Donor Process in establishing effective donor and prospect move management plans leading to new gift acquisitions, renewals and upgrades.
    • Assist in providing accurate mail files for monthly and special donor cultivation and acquisition initiatives.
    • Assist in validating “data proofs” from vendors for each donor cultivation and acquisition initiative.
    • Update database with relevant donor information received from vendors, including contact records, address updates and code maintenance.
    • Collaborate with VP of Development and Director of Donor Process to determine feasibility of research requests and special projects.
    • Safeguard the confidentiality of donor information at all times.
    • Review results from in-house database and from vendors to validate results.
    • Implement and maintain the processes and systems to ensure best practice in data hygiene, storage and security.
    • Collaborate with and contribute to other management initiatives to further organizational growth and development.
    • Other duties as assigned.Other duties as assigned.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s Degree and/or demonstrated experience and proficiency in data management, business research and analytics.
  • Ability to maintain and protect confidential information.
  • Exceptional critical thinking, planning, and organizational skills.
  • Strong attention to detail and ability to meet goals and deadlines.
  • Ability to manage multiple projects and demonstrate initiative.
  • Commitment to teamwork and the ability to collaborate with peers and senior management.
  • Excellent written and verbal communication skills.
  • Strong working knowledge of Microsoft Excel spreadsheets, macros and pivot tables as well as other data management CRM and analytical tools.
  • Supportive of Mercy Ships mission and vision, and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.
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