Summary: Facilitates and coordinates the daily operations of hospitality, housekeeping and laundry for the Mercy Ships International Operations Center accommodation and community.
Description:
Essential Duties And Responsibilities (Include But Not Limited To)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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- Assist Campus Services Coordinator with Scheduling accommodation for incoming ISC staff, transfers, short-termers, long-termers, students and guests.
- Oversee ISC Reception, including delegation of administrative tasks, monitoring staff progress, and expressing concerns to Campus Services Manager.
- Work within budgeted expenses and express budget concerns to Campus Services Manager.
- Work with Campus Services Coordinator to ensure appropriate staffing resource is assigned to Hospitality to meet changing workload.
- Prepare and clean accommodations, particularly prior to and after Basic Training (BT), Foundations of Mercy Ships (FMS), On Boarding and other short-term training programs held at the ISC. Ensure essential supply levels are maintained, including conference rooms.
- Launder bedding, towels etc used in ISC accommodation areas.
- Organize and coordinate refreshments for official meetings including BT, FMS, and On Boarding.
- Coordinate the arrival of students or staff who will be staying in ISC accommodation, including communication and welcoming.
- Complete Exit inspections to accommodations, raising maintenance tickets as necessary.
- Keep inventory and assess the need for refurbishment or redecoration of accommodation areas in collaboration with the Campus Services Manager.
- Update ISC Campus and Dorm Residents list on Navigator monthly.
- Assist in Oasis Dining Room, Anchorage Cafe, and Janitorial Services as necessary.
- Stock breakfast items and supplies in dorms/housing kitchens, as needed, during guest stay.
- Order standard office supplies (found in Navigator).
- Collaborate with Campus Services Manager in special event planning, including ideas for the dining room set-up. Then, oversee set-up and tear-down of event.
- Coordinate the decorating and supplies for ISC events and activities.
- Coordinate volunteers and their job assignments while on campus.
- Collaborate with Head Cook to plan snack menus for BT, FMS, and On Boarding.
- Respond to guest requests, as needed, both during and after normal work hours.
- Other duties as assigned