Summary:  Responsible for donor relationship strategies, including the communicating with donors through various forms of media and monitoring of donor responses.

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    • Initiate and maintain communication with donors and prospects through phone, letters, and email to build donor relationships.
    • Coordinate donor response data with Director of Donor Process and Resource Development.
    • Monitor Direct Response Television (DRTV) calls and provide feedback to Director of Donor Process and third party vendors, as needed.
    • Respond to DRTV calls, as needed.
    • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Bilingual (fluent in Spanish)
    • Strong ability to communicate the mission of the organization through written form in both languages.
    • Vibrant telephone communication.
    • Administrative and organizational skills.
    • Supportive of Mercy Ships mission and vision, and committed to its core values
    • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

Education And Experience

The requirements listed below are representative of the education and / or experience required.

    • Call center experience preferred.
    • Bachelor's Degree in Communications, Marketing or related field preferred.
    • Successful completion of Mercy Ships Entry Training will be required within the first year. 
Click here to see your activities