Summary:  Responsible for donor relationship strategies, including the communicating with donors through various forms of media and monitoring of donor responses.
Description:  

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    • Initiate and maintain communication with donors and prospects through phone, letters, and email to build donor relationships.
    • Coordinate donor response data with Director of Donor Process and Resource Development.
    • Monitor Direct Response Television (DRTV) calls and provide feedback to Director of Donor Process and third party vendors, as needed.
    • Respond to DRTV calls, as needed.
    • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Bilingual (fluent in Spanish)
    • Strong ability to communicate the mission of the organization through written form in both languages.
    • Vibrant telephone communication.
    • Administrative and organizational skills.
    • Supportive of Mercy Ships mission and vision, and committed to its core values
    • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

Education And Experience

The requirements listed below are representative of the education and / or experience required.

    • Call center experience preferred.
    • Bachelor's Degree in Communications, Marketing or related field preferred.
    • Successful completion of Mercy Ships Entry Training will be required within the first year. 
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