To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Budget Management
  • Leads the preparation of the International Programs budget following instructions for the whole Mercy Ships Organization
  • Is responsible for managing the budgeting process for all cost centers in International Programs
  • Liaises with the Finance department to manage the monthly, quarterly, and annual forecasting for the International Programs budget
  • Is responsible for managing International Programs cash flow and departmental expenditure monitoring
  • Works with each International Programs cost center leader to monitor alignments in budgeted vs. actual expenses alignment throughout the year
  • Manages employee expenses (including corporate credit card expense management) for all ICMO direct reports
• Departmental Policies, Standards, and Procedures
  • Manages and updates, on a yearly basis, the International Programs principles and standards
  • Manages and updates, on a yearly basis, the International Programs policies and procedures
  • Where the above are non-existent, works with the ICMO and the senior directors to create them
• Diplomatic, Contract, and Partner Management
  • Is responsible for managing vendor and partner relationships alongside the Senior Director of Program Design and the lead of the Programs portfolio to which that contract belongs
  • Maintains and manages an up-to-date contractual documentation for all Programs partnerships
  • Coordinates country-level protocols and accords de sieges, in conjunction with the General Counsel, the director of the Africa Service Center, the Advocacy Manager, and the Mercy Ships Diplomatic Ambassador.
• Human Resources
  • Maintains a dashboard of new position requests, allowing at-a-glance information for the ICMO and each International Programs director.
  • Creates a monthly report of the status of each position request.
  • Creates and maintains an onboarding packet for new hires into the department, alongside the International Programs departmental assistant.
  • Schedules onboarding meetings for new hires.
  • Leads the preparation of International Programs reports (weekly reports, board reports, and other reports/presentations) for the ICMO.
  • Handles confidential and non-routine information and, when necessary, explain policies.
  • Always maintains confidentiality
• Interdepartmental Relations
  • Synthesizes output and outcomes data from across the departmental functions on a monthly and quarterly basis
  • Until such function is able to be undertaken by the monitoring and evaluation division, serves as the point person for data requests from Global Branding and other external departments.
  • Coordinates cross-functional meetings with other departments such as marine operations, operations, infrastructure, finance, and human resources for International Programs’ directors and above.
• Special Projects
  • Leads special projects in the International Programs department as required by the ICMO
• Other duties as assigned

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Exceptional organizational skills
• High initiative to solve problems
• High attention to detail
• Enthusiastic and relational approach to work with volunteers and colleagues
• High level of interpersonal skills to handle sensitive and confidential information
• Ability to learn custom systems and applications
• Takes initiative, problem solver
• Excellent communication skills both written and verbal
• Adherence to the Mercy Ships Code of Conduct
• Adherence to the Mercy Ships core values: loving God; loving and serving others; being a person of integrity and a person of excellence in all they say and do
• Support of Mercy Ships’ mission and vision and commitment to its core values.
• Servant leadership, working collaboratively with integrity and accountability

The requirements listed below are representative of the education and / or experience required.

• College or advanced degree in business or management preferred; or at least 10 years’ experience in management of non-governmental or development work
• Demonstrated experience in budget management; accounting training preferred but not required
• Demonstrated willingness and aptitude toward learning Mercy Ships specific software, including its data systems.
• Advanced proficiency with the Microsoft Office suite of programs, especially Excel, PowerPoint, and Access
• Public health training or experience preferred
• Successful completion of Mercy Ships Entry Training will be required within the first year.