Who We Are

Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

This is a contract role located on site in Lindale, TX.

The Opportunity

Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!

The Marketing Data Analyst will act as the administrator for donor data analysis, which is utilized in developing reports to enhance the donor experience through analytic tools.

How You’ll Contribute

• Create and administer processes and reports to coordinate data from any or all of the in-house tools, to include but not limited to cultivations, newsletters, email campaigns, acquisitions, donor analysis, and results, to ensure a proper donor experience.
• Manage the creation and implementation of analytical reports for initiative evaluation to validate and improve donor experience.
• Advise the Director of Donor Process in establishing effective donor and prospect move management plans leading to new gift acquisitions, renewals and upgrades.
• Assist in providing accurate mail files for monthly and special donor cultivation and acquisition initiatives.
• Assist in validating “data proofs” from vendors for each donor cultivation and acquisition initiative.
• Update database with relevant donor information received from vendors, including contact records, address updates and code maintenance.
• Collaborate with VP of Advancement, Senior Director of Advancement and Director of Donor Process to determine feasibility of research requests and special projects.
• Safeguard the confidentiality of donor information at all times.
• Review results from in-house database and from vendors to validate results.
• Implement and maintain the processes and systems to ensure best practice in data hygiene, storage and security.
• Collaborate with and contribute to other management initiatives to further organizational growth and development.
• Other duties as assigned.

  The Ideal Candidate

• Ability to maintain and protect confidential information.
• Exceptional critical thinking, planning, and organizational skills.
• Strong attention to detail and ability to meet goals and deadlines.
• Ability to manage multiple projects and demonstrate initiative.
• Commitment to teamwork and the ability to collaborate with peers and senior management.
• Excellent written and verbal communication skills.
• Qlik and Salesforce experience is preferred.
• Strong working knowledge of Microsoft Excel spreadsheets, macros and pivot tables as well as other data management CRM and analytical tools.
• Supportive of Mercy Ships mission and vision, and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.

  Education & Experience

• High School Diploma required.
• Bachelor’s Degree and/or demonstrated experience and proficiency in data management, business research and analytics.
• Successful completion of Mercy Ships Entry Training will be required within the first year.

This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: https://www.mercyships.org/get-involved/volunteer/