Essential Duties And Responsibilities (Include But Not Limited To) 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Overall AV System responsibility.
• Develop designs that meet customer functional and budgetary requirements for International Support Center (ISC), Africa Mercy (AFM) and new ship
• Generate functional and connection-level drawings for video, audio, control, and communications subsystems
• Develop cabinet layouts, equipment rack elevations and layouts, etc
• Develop detailed equipment lists and budgets
• Prepare and maintain drawings and documentation of all AV and related systems
• Provide equipment and technology research and coordination with vendors
• Selection and qualification of equipment and software required for custom integration solutions
• Provide continuous engineering support throughout a project, from inception through implementation
• Support the systems installation and equipment configuration, customer training and ongoing system’s service
• ISC Operations support
• Manage, coordinate and execute AV needs such as community meetings, web-based meetings and offsite gatherings
• Direct, manage and execute global community gatherings from ISC to global participants
• Responsible for maintaining all equipment in ISC meeting and conference rooms
• Provide Tier II support
• Support AV technicians on the vessels with problem solving and event planning and troubleshooting
• Provide support to Service Desk personnel
• Other duties as assigned

  Qualifications (Knowledge, Skills, Abilities, and Requirements)

  The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Supportive of Mercy Ships mission and vision, and committed to its core values
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
• Apply

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