Who We Are

Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

This is an on-site role in Lindale, TX.

The Opportunity

Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!

As a Hospitality Assistant/Barista, you will be responsible for providing exceptional guest /staff experience and services at Mercy Ships International Office. This position is a dynamic, customer-facing role that requires high communication and professionalism with great attention to detail.

How You’ll Contribute

Hospitality & Housekeeping

• Approach all encounter with guests and employees in a welcoming manner.
• Thoroughly clean and restock accommodations.
• Restock janitorial supplies throughout campus.
• Launder Bedding/Towels/Linens.
• Complete janitorial tasks as assigned such as mopping and trash removal.
• Clean and restock conference rooms.
• Assist kitchen staff with serving food and in dish room.

  Barista

• Greet all persons in a welcoming manner.
• Take orders accurately.
• Prepare specialty drinks & food items.
• Follow visitor safety procedures by logging campus guests and provide visitor badges as
• required.
• Follow food safety protocols.
• Maintain temperature logs and waste logs.
• Maintain cleanliness of Cafe through completing daily and weekly cleaning tasks.
• Accurately complete weekly inventory.
• Perform additional duties as assigned to support the hospitality team and overall operations.
• Must be able to stand/walk for multiple hours; lift up to 25lbs.

  The Ideal Candidate

• Strong customer service mindset, including attitude and approach, when interfacing with the
  public and colleagues.
• Strong time management skills and task prioritization.
• Attention to detail.
• Work collaboratively and communicate effectively verbally and in writing.
• Maintain high standards of personal appearance and grooming.
• Adaptability and flexibility.
• Supportive of Mercy Ships mission and vision, and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate
  accountability.

  Education & Experience

• High School Diploma or its equivalent required.
• Food Handler’s permit.
• Customer service experience required.
• Hotel/Housing experience preferred.
• Successful completion of Mercy Ships Entry Training will be required within the first year.

This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: https://www.mercyships.org/get-involved/volunteer/