Digital Designer

The Digital Designer works directly with MSUS Marketing leadership, team stakeholders to design and implement brand driven creative for digital communication strategies through email, social media, and website ( platforms.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    • Manage Mercy Ships online identity on social networking platforms, design and execute strategies for donor facing email communications.
    • Design, update and manage content (written, images, video) as needed for implementation via digital communication platforms to reach and influence target audiences, and increase revenue.
    • Develop, expand and engage online community – implementing growth and engagement strategies, working to convert fans/followers into donors and volunteers.
    • Analyze and report effectiveness of social activities/campaigns and determine key learnings to maximize results.
    • Recommend marketing strategies for increasing donor numbers and average gifts, exponential public awareness and engagement, using cost effective tactics.
    • Assist Webmaster to maintain and update as appropriate with approved content.
    • Be able to work in a team environment, providing direction and assistance directly to the Marketing Team as well as handling web-related requests from various departments at the ISC and internationally.
    • Work Closely with outside agencies and provide strategic direction on behalf of Mercy Ships brand.
    • Research and stay informed on industry and media changes and opportunities.
    • Other duties as assigned.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Proficient in Adobe Creative Suite (specifically Photoshop, with working knowledge of InDesign and Illustrator a plus), Pardot, MailChimp, CRM (WordPress), HTML and Microsoft Office.
    • Social media multi-platform experience in a professional capacity, including channel monitoring and management
    • Strong organization and communication skills
    • Reliable copy editing and graphic design skills
    • Knowledge of production standards and requirements for various digital assets including social media channels, email, landing pages and web graphics.
    • Excellent communication, analytical, listening and problem-solving skills.
    • Self-motivated with the ability to think proactively and take initiative.
    • Able to work independently and in a team setting.
    • Supportive of Mercy Ships mission and vision, and committed to its core values
    • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

Education And Experience

The requirements listed below are representative of the education and / or experience required.

    • College Degree in computer related field preferred
    • Graphic Design experience preferred
    • Minimum of 2 years of experience in related field
    • Successful completion of Mercy Ships Entry Training will be required within the first year