General Recruiter
Summary:  Responsible for recruiting qualified general volunteers, developing a pool of qualified candidates in advance of need.

Essential Duties and Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


  • Create and implement recruitment strategies to attract passive and active volunteers.
  • Build and evaluate applicant sources by researching and contacting professional associations, trade schools, organizations and internet sites; providing information regarding Mercy Ships opportunities; establishing partnerships; making presentations; maintaining rapport.
  • Develop an extensive network of potential candidates via myMercy, social media, industry contacts, association memberships, and trade groups, etc.
  • Find qualified candidates, according to relevant job criteria, using online tools and resources, cold calls, staff/crew referrals, etc.
  • Promote Mercy Ships through conferences, job fairs, university events, and seminars; write event reports and follow up with leads.
  • Maintain routine contact with potential candidates through myMercy, vacancy notifications, newsletters, emails, phone calls, etc.
  • Coordinate and implement seed-planting initiatives through college career centers, academic departments and student groups.
  • Research advertising venues such as magazines, professional journals, and websites; developing effective ads and job postings; placing approved advertisements accordingly and monitoring their effectiveness. 
  • Some overnight travel required


  • Maintain current knowledge of Mercy Ships’ departments, policies and procedures in regard to minimum commitments and requirements.
  • Establish, cultivate and maintain ongoing relationships with Department Heads in order to understand their recruitment needs within the context of their mission; develop and maintain a strong rapport with key leaders in the department.
  • Produce quarterly recruitment effort summary for departments, as needed.
  • Maintain ongoing relationships with Staffing and Placement Managers to ensure candidates provided are satisfactorily qualified and ensure smooth workflow.
  • Attend and participate in all mandatory meetings, including routine meetings with the General Staffing Manager, the ships' Department Heads, and the ships' General Facilitators.
  • Track and report key metrics to measure efficiency and effectiveness of recruitment activities.
  • Follow up with all in-progress applicants to increase application submission rate.
  • Create and submit an annual general recruiting budget; maintain various recruitment documentation.
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and/or participating in professional organizations.
  • Research and recommend new sources and techniques for more effective recruiting.

 Qualifications (Knowledge, Skills, Abilities, and Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Knowledge of data mining and internet research for the purpose of finding candidates and resumes from all sources.
  • Able to determine and develop the most efficient sourcing method for different candidates, maximizing sourcing dollars and reducing time-to-hire.
  • Strong written and verbal communication skills, able to quickly build rapport via phone and email for candidate contact.
  • High aptitude for computer applications such as word processing, spreadsheets and databases.
  • Supportive of Mercy Ships mission and vision, and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.

    Education and Experience

    The requirements listed below are representative of the education and / or experience required.

  • High School Diploma required. Bachelor's Degree in Human Resources, Business/Marketing, or other relevant field preferred.
  • Recruiting experience preferred.
  • Successful completion of Mercy Ships Entry Training will be required within the first year.