AV Engineer
Summary:  The Audio Visual Systems Engineer works in conjunction with Mercy Ships locations and IS to take complex AV systems from inception to completion and acceptance.  The systems include, conference rooms, auditoriums, sound and projection systems, Video Conferencing (VTC) etc.The AV Systems Engineer will design video, audio communications systems.  The design process includes equipment and technology research and coordination with vendors.  The AV Systems Engineer will also assist with final system testing and end user training.

Essential Duties And Responsibilities (Include But Not Limited To) 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Overall AV System responsibility.
  • Develop designs that meet customer functional and budgetary requirements for International Support Center (ISC), Africa Mercy (AFM) and new ship
  • Generate functional and connection-level drawings for video, audio, control, and communications subsystems
  • Develop cabinet layouts, equipment rack elevations and layouts, etc
  • Develop detailed equipment lists and budgets
  • Prepare and maintain drawings and documentation of all AV and related systems
  • Provide equipment and technology research and coordination with vendors
  • Selection and qualification of equipment and software required for custom integration solutions
  • Provide continuous engineering support throughout a project, from inception through implementation
  • Support the systems installation and equipment configuration, customer training and ongoing system’s service
  • ISC Operations support
  • Manage, coordinate and execute AV needs such as community meetings, web-based meetings and offsite gatherings
  • Direct, manage and execute global community gatherings from ISC to global participants
  • Responsible for maintaining all equipment in ISC meeting and conference rooms
  • Provide Tier II support
  • Support AV technicians on the vessels with problem solving and event planning and troubleshooting
  • Provide support to Service Desk personnel
  • Other duties as assigned

    Qualifications (Knowledge, Skills, Abilities, and Requirements)

    The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Supportive of Mercy Ships mission and vision, and committed to its core values
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability