HR Business Systems Assistant
Summary:  Assist HR Business Systems Administrator with organizational, administrative support and provide customer service support to HR system users.

Essential Duties and Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Provide customer support and assist in training for HR Business Systems
  • Manage HR Systems Admin email inbox
  • Set-up and maintain roles in HRMS system and update in additional documents
  • Set-up and maintain online application infrastructure
  • IS Business Alerts - research issue and forward to appropriate HR staff and make corrections, as needed
  • Create and maintain Human Resources pages on company intranet, as advised
  • Update documents in the HR Document Management System, as advised
  • Assist in the further development of HR Systems utilization

Administrative Support:

  • Assist with data and document management, special projects and reports
  • Assist in documenting processes 
  • Provide assistance to Volunteer Coordinators in HR Business Systems and processes
  • Setup meetings as requested and take minutes, as needed
  • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, and Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Excellent computer skills and ability to learn custom systems and applications
  • Working knowledge of Microsoft Office
  • Detail oriented
  • Analytical skills are a plus
  • Ability to understand and document workflow processes 
  • Excellent communication skills required - both written and verbal
  • Enthusiastic and relational approach to work with volunteers and colleagues
  • Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
  • Supportive of Mercy Ships mission and vision, and committed to its core values
  • Understand and apply servant leadership, wor