Essential Duties and Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Provide customer support and assist in training for HR Business Systems
• Manage HR Systems Admin email inbox
• Set-up and maintain roles in HRMS system and update in additional documents
• Set-up and maintain online application infrastructure
• IS Business Alerts - research issue and forward to appropriate HR staff and make corrections, as needed
• Create and maintain Human Resources pages on company intranet, as advised
• Update documents in the HR Document Management System, as advised
• Assist in the further development of HR Systems utilization

Administrative Support:

• Assist with data and document management, special projects and reports
• Assist in documenting processes 
• Provide assistance to Volunteer Coordinators in HR Business Systems and processes
• Setup meetings as requested and take minutes, as needed
• Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, and Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent computer skills and ability to learn custom systems and applications
• Working knowledge of Microsoft Office
• Detail oriented
• Analytical skills are a plus
• Ability to understand and document workflow processes 
• Excellent communication skills required - both written and verbal
• Enthusiastic and relational approach to work with volunteers and colleagues
• Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
• Supportive of Mercy Ships mission and vision, and committed to its core values
• Understand and apply servant leadership, wor