General Supply Planner
Summary:  Immediate Availability

Responsibilities include both demand management and inventory planning for the AFM.  The planner ensures the appropriate supply of product to service customer needs while minimizing working inventory by assessing demand activity. The person in this position manages the supply flow between the Depots and the Ships. Working with Procurement and Warehouse and the General Supply Team on the AFM and receives direction from the Supply Operations Director.
Description:  

Essential Duties and Responsibilities (include but not limited to)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • The focus of this role is to insure the AFM are fully stocked at all times and the goods are delivered with the quality standards that insure the goods are usable.
  • Manage the data within the Arise system and insure the accuracy of the product being shipped matches the Standard Products List.
  • Assist the Ship Staff and Procurement setting up new SPL items, and having them added to orders for testing and gathering new forecast as needed.
  • Review supply/demand usage on a daily basis to insure adequate inventory is available, communicate sourcing need changes to Procurement and ship staff to expedite corrective actions.
  • Determine the container schedule for general products based on demand planning needs and coordinating with Medical, logistics and ship based team to finalize schedules
  • Manage the forecasting of all General supply items – verifying changes in need through ship supply team meeting.
  • Coordinate with ship staff min/max levels and a clear and concise method for them to communicate demand changes that can be calculated into the demand planning process.
  • Be the central point of contact between the Ship based supply team and the depots procurement team and logistics team for all supply orders
  • Initiate root cause analysis when necessary as part of a culture of continuous improvement
  • Monitor and track the supply inventory and capacity onboard the ships, to assist in planning and establishing the correct demand ordering levels.
  • Liaise with the Africa Mercy Supply Manager to identify monthly product shipping plans (monthly pick list) from the EDC and IOC.

  • Liaise with Procurement Coordinators regarding the acquisition of shortages.
  • Insure all JIRA sourced items are processed into the container planning and shipping process
  • Review forecasts weekly / monthly of general supply adjusting shipments to meet that anticipated needs based on usage levels.
  • Facilitate bi-weekly procurement calls with AFM, EDC & ISC supply teams, address and document any expressed concerns. Maintain oversight of the all department request tracking form which documents shortages or abnormal usage level / supply level issues.
  • Coordinate with point of service personnel and program managers to maintain standardized general supplies list, based as department needs
  • Review, recommend, and approve any product changes or additions utilizing appropriate departmental managers (vendor changes may be approved by procurement department).
  •  

  • Maintain metrics to increase efficiency within the supply chain for regular reporting to management.
  • Communicate KPI’s and other key information to Supply Operations Director, Procurement Manager, Logistics Manager and AFM Supply Manager.
  • Oversee the correct description/distribution for general supplies in the Supply Chain Management System
  • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, and Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Certification in Supply Chain or equivalent education and experience.
  • Proficiency in MS Office suite. Strong skills in Microsoft Excel.
  • Competence in enterprise or warehouse software and database management.
  • Strong team centered communicator, servicing as the advocate for the ships supply teams
  • Able to build strong relationships with the ship and the depots to effectively serve the needs of the ships
  • Strong analytical and problem solving skills, mathematical and analytical modeling, and warehousing / inventory control preferred.
  • Ability to effectively communicate and coordinate with all levels of the organization.
  • Knowledge of food and general supplies
  • Must undertake new employee & job specific safety training provided by Mercy Ships.
  • Supportive of Mercy Ships mission, vision & commitment to live out and model Mercy Ships core values.
  • Follow the model of Jesus by Loving God; Loving and Serving Others; Being a Person of Integrity and a Person of Excellence in all you say and do.

Education and Experience

The requirements listed below are representative of the education and / or experience required.

  • Procurement and purchasing experience preferred.
  • Administrative experience.
  • Experience in Food Distribution preferred.
  • BS/BA in related discipline preferred. High School Diploma or its equivalent required.