Essential Duties and Responsibilities (Include But Not Limited To)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Creating and enforcing policies for effective data management
- Formulating management techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
- Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects
- Work closely with management to prioritize business and information needs
- Manage data team which includes gathering and evaluating team members data for accuracy
- Identify and define new process improvement opportunities
- Support others in the daily use of data systems and ensure adherence to legal and company standards
- Create reports and executive summaries, in addition to assisting other with data extractions and data pulls for reports.
- Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)
- Documenting new or updated process improvements
- Other duties as assigned
Qualifications (Knowledge, Skills, Abilities, and Requirements)
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
- Familiarity with modern database and information system technologies. Salesforce experience is preferred by not necessary
- Proficient in MS Office (Excel, Access, Word etc.)
- An analytical mindset with problem-solving skills
- Excellent communication and collaboration skills
- Tech-savvy and possess excellent troubleshooting skill
- Supportive of Mercy Ships mission and vision, and committed to its core values
- Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
Education and Experience
The requirements listed below are representative of the education and / or experience required.
- BSC/BA in Computer Science, Marketing Analytics, or relevant field
- 5 years' proven experience in the data analytics field with management experience is a plus.
- Experience with Qlik, Tableau, or other visualization tools.
- Successful completion of Mercy Ships Entry Training will be required within the first year