HR Generalist
Summary:  Provide support to the Human Resources Department of Mercy Ships as it pertains to serving the International Support Center (ISC).

Essential Duties and Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Facilitate the hiring process of all ISC staff in collaboration with Department Heads & HR Director. 
  • Update job descriptions as directed by the HR Director.
  • Maintain departmental staffing plans.
  • Process and maintain employment records in a manner that is legally compliant and meets best practice standards.
  • Facilitate new hire orientation training for all in-coming staff and volunteers.
  • Coordinate Benefit Plans, assist staff with enrollment, and respond to any inquiries.
  • Build capacity within the Human Resources office, by advising on the development, refining, and implementation of processes, including recommending policies and procedures toward improved standards of operational effectiveness.
  • In a consultative manner, work with line managers and management to ensure that all employment practices, compensation, employee benefits, and human resources programs are legally compliant and meet best practice standards.
  • Partner with Finance, IS, and other applicable sectors to develop more seamless and integrated HR procedures that are aligned to Mercy Ships overall business strategy.
  • Track receipt of performance reviews and send reminders to managers, as needed.
  • Ensure exit interviews with HR Director are arranged and Exit Interview Surveys are sent prior to staff departures.
  • Track & schedule long term service recognition awards & benefits for the ISC, ships, and national offices.
  • Coordinate volunteer time tracking and annual awards ceremony.
  • Fulfill all duties associated with the secondary role of 0585 - Immigration and Visa Coordinator.
  • Other duties as assigned.

    Qualifications (Knowledge, Skills, Abilities, and Requirements)

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Knowledge of HR regulations, benefits, and best practices.
  • Requires experience in working in a cross-cultural environment.
  • Must have excellent interpersonal skills, while performing multiple tasks under pressure.
  • Requires a team player that is self-motivated and detail-oriented. Requires problem solving orientation, good communication and negotiation skills. Must possess capacity building and training skills.
  • Must enjoy working with people; good problem-solving and conflict resolutions skills.
  • Follow the model of Jesus by Loving God; Loving and Serving Others; Being a Person of Integrity and a Person of Excellence in all you say and do.
  • Supportive of Mercy Ships mission and vision, and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.

    Education and Experience

    The requirements listed below are representative of the education and / or experience required.

  • High School Diploma, or its equivalent, required; Bachelor's Degree in Business Management or Human Resources preferred.
  • Minimum of 3 years experience in an administrative field required; prior experience in a Human Resource function is preferred.
  • Successful completion of Mercy Ships Entry Training will be required within the first year.