HR Generalist
Summary:  Provide support to the Human Resources Department of Mercy Ships as it pertains to serving the International Support Center (ISC).
Description:  

Essential Duties and Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Facilitate the hiring process of all ISC staff in collaboration with Department Heads & HR Director. 
  • Update job descriptions as directed by the HR Director.
  • Maintain departmental staffing plans.
  • Process and maintain employment records in a manner that is legally compliant and meets best practice standards.
  • Facilitate new hire orientation training for all in-coming staff and volunteers.
  • Coordinate Benefit Plans, assist staff with enrollment, and respond to any inquiries.
  • Build capacity within the Human Resources office, by advising on the development, refining, and implementation of processes, including recommending policies and procedures toward improved standards of operational effectiveness.
  • In a consultative manner, work with line managers and management to ensure that all employment practices, compensation, employee benefits, and human resources programs are legally compliant and meet best practice standards.
  • Partner with Finance, IS, and other applicable sectors to develop more seamless and integrated HR procedures that are aligned to Mercy Ships overall business strategy.
  • Track receipt of performance reviews and send reminders to managers, as needed.
  • Ensure exit interviews with HR Director are arranged and Exit Interview Surveys are sent prior to staff departures.
  • Track & schedule long term service recognition awards & benefits for the ISC, ships, and national offices.
  • Coordinate volunteer time tracking and annual awards ceremony.
  • Fulfill all duties associated with the secondary role of 0585 - Immigration and Visa Coordinator.
  • Other duties as assigned.

    Qualifications (Knowledge, Skills, Abilities, and Requirements)

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Knowledge of HR regulations, benefits, and best practices.
  • Requires experience in working in a cross-cultural environment.
  • Must have excellent interpersonal skills, while performing multiple tasks under pressure.
  • Requires a team player that is self-motivated and detail-oriented. Requires problem solving orientation, good communication and negotiation skills. Must possess capacity building and training skills.
  • Must enjoy working with people; good problem-solving and conflict resolutions skills.
  • Follow the model of Jesus by Loving God; Loving and Serving Others; Being a Person of Integrity and a Person of Excellence in all you say and do.
  • Supportive of Mercy Ships mission and vision, and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.

    Education and Experience

    The requirements listed below are representative of the education and / or experience required.

  • High School Diploma, or its equivalent, required; Bachelor's Degree in Business Management or Human Resources preferred.
  • Minimum of 3 years experience in an administrative field required; prior experience in a Human Resource function is preferred.
  • Successful completion of Mercy Ships Entry Training will be required within the first year.