Essential Duties and Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Prepares and facilitates safety training courses for crew and staff.
• Supports the operation, administration, and continuing improvement of the Quality Management System.
• Processes and responds to training requests.
• Develop good customer relationships and address customer service needs.
• Manage purchasing, inventory, maintenance, and other operational functions.
• Teaches maritime training courses.
• Coordinates training courses, including classroom preparations.
• Manage data in spreadsheets, keep records and prepares reports
• Remain current with maritime industry training trends.
• Other duties as assigned.

  Qualifications (Knowledge, Skills, Abilities, and Requirements)

  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent communication skills, both verbal and written.
• Adult teaching skills; ability to present to a multi-cultural audience
• Customer relationship management skills.
• Budgeting, bookkeeping and planning skills; knowledge of associated computer software
• Quality assurance skills to maintain quality standards of product and services
• Time management and prioritization skills
• Ability to travel nationally and internationally 
• Supportive of Mercy Ships mission and vision, and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.

  Education and Experience

  The requirements listed below are representative of the education and / or experience required.

• At least one year experience as deck or engineering officer on vessels of at least 200 GRT/500 GT; or more advanced maritime license; or equivalent experience
• Associates (two year college) degree; bachelor’s degree or higher preferred
• Successful completion of Mercy Ships Entry Training will be required within the