Instructional Designer
Summary:  Collaborates with subject matter experts on design of training materials and how-to guides. All training will be designed in accordance with Mercy Ships’ mission, vision and core values

Essential Duties and Responsibilities (include but not limited to)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Partners with subject matter experts to develop and implement training materials
  • Apply adult learning design principles to create training and how-to-guides
  • Collaborate with departments to analyze, design, develop, implement, evaluate training materials
  • Design and assess all training programs for accordance with Mercy Ships’ ethos and quality standards
  • Create instructional content using eLearning development software
  • Works with all areas of the organization to plan new instructional content and strategize how to execute it most efficiently in order to achieve the desired outcomes of training initiatives.
  • Scale and tailor writing styles as needed to pivot to diverse audiences and multiple deliverables
  • Analyze learning needs based on consultation with people managers and subject matter experts
  • Build partnerships and maintain meaningful relationships with key stakeholders
  • Develop engaging and interactive content for a variety of formats, including blended eLearning/Instructor-led (ILT), social learning, mobile learning, simulation, and/or printed material
  • Other duties as assigned, including support of other Mercy Ships training programs

Qualifications (Knowledge, Skills, Abilities, and Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to document processes and procedures for both technical and lay audiences
  • Ability to present ideas in user-friendly language, adapting to the needs of a diverse multinational and multigenerational audience
  • Strong organizational skills and attention to details
  • Excellent listening, interpersonal, written, and oral communication skills
  • Experience designing curriculum or learning materials
  • Supportive of Mercy Ships mission and vision, and committed to its core values
  • Exceptionally self-motivated and directed
  • Ability to work with team to effectively prioritize and manage time
  • Exceptional service orientation and cultural intelligence
  • Strong computer skills and ability to learn new technologies quickly
  • Work collaboratively with integrity and demonstrate accountability
  • Commitment to be a constant learner
  • Understand and apply servant leadership
  • Able to travel internationally.

Education and Experience

The requirements listed below are representative of the education and / or experience required.

  • Bachelor's degree in a related field, or the equivalent combination of education and experience
  • Experience working in a team-oriented, collaborative environment
  • Experience working in Learning Management Systems, preferred
  • Experience working in Enterprise Content Management System, or similar, preferred