Nautical Support Officer - Safety
Summary:  The Marine Operations Assistant Safety Manager is responsible for assisting the Safety Manager and maintaining and improving the company safety management system.
Description:  What you'll contribute: 

Safety Management

  • Assist the Safety Manager in providing a continuous communication link between each ship and the company
  • Support the Safety Manager in duties related to the Crisis Management Team
  • Serve as DPA and fill that role for the Crisis Management Team in the absence of the Safety Manger
  • Manage crew and emergency contact lists from each ship


  • Manage all voyage and noon reports from each ship underway
  • Plan and coordinate drills as required
  • Monitor and manage Safety Management Report Forms (SMRF) and Risk Assessments
  • Support safety management reviews and master’s reviews
  • Conduct crew candidate technical reviews as required
  • Track onboard crew working hours
  • Track expiry dates of ships certificates as required

Documentation & Review

  • Plan and conduct shipboard/office audits as required
  • Draft and revise SMS documents as required
  • Monitor upcoming Class & Flag legislation and plan for implementation of relevant changes
  • Conduct SMS familiarization for incoming officers as required
  • Conduct monthly Marine Operations SMS checklist
  • Other duties as assigned

For this role you'll need:

  • Bachelor's degree (B.Sc.) from four-year College or University; or four years related industry experience and/or training; or equivalent combination of education and experience.
  • Certificate of Competency in accordance with STCW A-II/2 or A-11/1 preferred.
  • Successful completion of Mercy Ships Entry Training will be required within the first year. 

Interpersonal Skills

  • Must enjoy working with people; strong interpersonal skills required.
  • Enthusiastic and relational approach to working with volunteers, colleagues, and subordinates within the structure of Mercy Ships.
  • Must be a team player and willing to collaborate with others.
  • Committed to providing the best possible customer service.
  • Ability to embrace, promote, and participate in a well-functioning, productive, and professional team, especially across departments.

Computer Skills

  • Strong computer skills required, high proficiency with Microsoft Office Suite.
  • Capacity to learn and work with enterprise software systems:
  • Marine Operations Ship Management System (DNV ShipManager)
  • Mercy Ships intranet (Navigator)
  • Human Resources Management System (Vista)

Marine Experience

  • Familiar with STCW and flag state certification requirements for mariners
  • Familiar with MLC requirements
  • Maintain an in depth working knowledge of the Company SMS
  • Complete an ISM internal auditor course

Personal/Leadership skills

  • Ability to forecast needs and plan ahead for unexpected changes
  • Self-motivated, driven, and thorough
  • Ability to travel nationally and internationally while meeting medical travel requirements
  • Supportive of Mercy Ships mission and vision, and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integr