Essential Duties and Responsibilities (Include but Not Limited To)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Monitor and respond to the Travel Center email box and Microsoft Teams channel
- Monitor traveler tracking dashboard and action accordingly
- Maintain the central hub for travel related information and training including but not limited to Navigator and the LMS program
- Support in sending of pre-departure emails and other informative travel-related communications
- Support in inquiries and approvals for 3rd party travel platforms (ex: Online Portals)
- Monitor and update on global travel regulations and restrictions
- Support in creating and posting LMS content
- Support in posting of scheduled blogs
- Facilitate and monitor group movements
- Run and analyze travel related reports for financial savings and training opportunities (ex: unused tickets)
- Monitor and report on travel project risks, issues and progress
- Assist Volunteer Coordinators with travel bookings for crew and contractors as needed
- Assist with visa consultations and processing as needed
- Other duties as assigned
Qualifications (Knowledge, Skills, Abilities, and Requirements)
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent customer service skills