Travel Experience Coordinator
Summary:  Assist the Travel Experience Manager with planning, developing, and implementing processes enhancements and customer service support to those traveling
Description:  

Essential Duties and Responsibilities (Include but Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Monitor and respond to the Travel Center email box and Microsoft Teams channel
  • Monitor traveler tracking dashboard and action accordingly
  • Maintain the central hub for travel related information and training including but not limited to Navigator and the LMS program
  • Support in sending of pre-departure emails and other informative travel-related communications
  • Support in inquiries and approvals for 3rd party travel platforms (ex: Online Portals)
  • Monitor and update on global travel regulations and restrictions
  • Support in creating and posting LMS content
  • Support in posting of scheduled blogs
  • Facilitate and monitor group movements
  • Run and analyze travel related reports for financial savings and training opportunities (ex: unused tickets)
  • Monitor and report on travel project risks, issues and progress
  • Assist Volunteer Coordinators with travel bookings for crew and contractors as needed
  • Assist with visa consultations and processing as needed
  • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, and Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.