Maritime Training Administrative Coordinator

Summary Description

Coordinates maritime training program logistics including registering participants, maintaining course records, and maintaining systems for organizing training. Coordinates records required for ISO-9001 compliance and audits

Essential Duties and Responsibilities (include but not limited to)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Maintain the Maritime Training Center ISO-9001 records required for compliance and audits.
  • Maintain records of course completions
  • Maintain records to evaluate effectiveness of maritime training programs.
  • Process training requests related to online training, including associated documents and purchase orders
  • Assist with processing training requests associated with live and training centers, as needed
  • Supports the operation, administration, and continuing improvement of the Quality Management System.
  • Communicates, processes, and tracks all pre-arrival requirements with training program participants
  • Updates and organizes Maritime Training space on Navigator and other online platforms
  • Assists team with various special projects
  • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, and Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Good communication skills, both verbal and written
  • Strong attention to detail and ability to multi-task
  • Good organizational skills
  • Ability to work independently and as a team in a flexible setting
  • Strong customer service orientation
  • Ability to relate well to others and assist with problem solving as needed
  • Budgeting, book-keeping and planning skills; knowledge of associated computer software
  • Experience with Excel, Word and related Microsoft applications
  • Quality assurance skills to maintain quality standards of product and services
  • Time management and prioritization skills
  • Supportive of Mercy Ships mission and vision, and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

Education and Experience

The requirements listed below are representative of the education and / or experience required.

  • Associate degree or higher preferred
  • 3-5 years relevant experience
  • Successful completion of Mercy Ships Entry Training will be required within the first year