To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

•  Oversees the day-to-day adoption, integration, and operation of all HR systems including the Human Capital Management System, Learning Management System, file storage, and other supporting technologies in the HR department.
• Responsible for developing a strategic direction for the HR department’s data, insights, and technology products.
• Applies human resources system administration leading practices to contribute to the immediate and long-term goals of the organization.
• Serves as a strategic thought partner to HR and departmental leaders across the organization on how to better achieve strategic priorities or address areas of opportunity using HR systems and reporting.
• Partners with HR, IS, and other functional leaders to identify and implement opportunities for automation and technology optimization through system enhancements that reduce manual effort and streamline processes.
• Utilizes strategic thinking and cross-functional knowledge to define system architecture and functionality to achieve process efficiencies and effectiveness for end users. Develops governance, policies, and procedures related to data, insights, and technology products.
• Effectively communicates and reports out on complex, technical insights to both technical and non-technical stakeholders.
• Evaluates and effectively manages relationships with HR technology vendors.
• Continuously upgrades knowledge, skills, and abilities needed to keep abreast of organizational priorities and technology, regulation, or policy changes.
  
• Other duties as assigned

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Extensive knowledge of human capital management systems including administration, hiring, performance management, learning management, compliance, payroll, and total rewards functions.
• Knowledge of broad-based HR best practices related to systems, project management, reporting, analytics, total rewards, payroll, compliance, and/or performance management functions.
• Knowledge of global, federal, and local laws which govern employment policies and practices.
• Ability to interface with all levels of the organization, influence decision makers, and set and manage expectations.
• Ability to manage multiple conflicting priorities with grace and efficiency.
• Strategic problem-solving skills, with the ability to understand, interpret and act on information promptly and effectively.
• Open and receptive to ongoing feedback aimed at improving performance.
• Excellent interpersonal skills and ability to work under pressure.
• Self-motivated team player and detail oriented.
• Experience developing and building a high performing team of professionals to include mentoring and coaching.
• Cross-cultural competencies including highly effective listening and communication skills.
• Leadership and management skills to plan, implement and launch strategic projects.
  
• Supportive of Mercy Ships mission and vision, and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

The requirements listed below are representative of the education and / or experience required.

• Bachelor’s Degree in Computer Science, Business Administration, Human Resources, related field, or equivalent experience.
• At least 7 years’ experience implementing, managing, and improving Human Resources technology roadmaps, systems, and reporting capabilities.
• At least 3 years’ management experience.
• Broad understanding of all HR disciplines including benefits, compensation, payroll, talent planning, talent acquisition, talent development, and talent management.
• Advanced proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
  
• Successful completion of Mercy Ships Entry Training will be required within the first year.