Manager Belongingness Culture and Engagement
The Manager, Staff Engagement & Belongingness serves as an ambassador for organizational culture and values, ensuring they are visible, embedded, and upheld. Serves as the Project Manager for the Belongingness Portfolio to include the oversight and execution of key project tasks. Designs, implements, and integrates culture-related strategies aligned to the organization’s mission and which deliver on strategic priorities. Serves as a strategic advisor to leadership on programs, policies, and processes related to organizational culture, engagement, diversity, equity, inclusion, belonging, and people management best practices. Builds strong relationships across the organization to support a culture that fosters attraction, retention, and belonging. 

This position is remote and the salary range is $90,000-$95,000 ((compensation rate may vary in other international markets)

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Responsible for executing and project managing initiatives related to culture, engagement, and diversity, equity, inclusion, & belonging (DEIB).
  •  Leads culture, engagement, and diversity, equity, inclusion, & belonging (DEIB) methodology, initiatives, and adoption across the organization. Ensures that the established methodology and processes align with broader organizational-level strategies.
  •  Operates as a trusted advisor; coaching and consulting with team members to meet the DEIB objectives of the organization. 
  • Uses data collected from the Mercy Ships community to design and lead the implementation of large-scale programs that build an organization culture of collaboration, productivity, and sharing of God's love following Biblical guidelines. Influences, supports, and facilitates to ensure realization of intended benefits of change.
  • Works closely with talent management and development teams to provide expertise in the design, implementation, and evaluation of interventions, processes, and programs to enhance organizational culture, engagement, and DEIB.
  • Develops and monitors measures to track and analyze the effectiveness of culture, engagement, and belonging initiatives. Analyzes trends over time to inform and provide insight into future efforts for the organization.
  • Collaborates closely with Communications, Change Management, Project Management, and Human Resources partners in the organization to coordinate efforts in advancing the organizations goals.
  • Continuously upgrades knowledge, skills, and abilities needed to keep abreast of organizational priorities and best practices in culture, engagement, and DEIB. 
  • Other duties as assigned.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Extensive knowledge of culture, engagement, diversity, equity, inclusion, belonging, retention, and people management best practices.
  • Knowledge of broad-based HR best practices related to business partnership, program management, analytics, total rewards, learning, development, and/or performance management functions.
  • Ability to interface with all levels of the organization, influence decision makers, and set and manage expectations.
  • Ability to and passion for anchoring in Biblical scripture while determining solutions.
  • Ability to link culture to concrete action and results, including measurable outcomes supported by data.
  • Strong emotional intelligence, personal awareness, and the ability to sympathize with a diverse group of stakeholders.
  • Ability to manage multiple conflicting priorities with grace and efficiency.
  • Strategic problem-solving skills, with the ability to understand, interpret and act on information promptly and effectively.
  • Cross-cultural competencies including highly effective listening and communication skills.
  • Leadership and management skills to plan, implement and launch strategic projects.
  • Supportive of Mercy Ships mission and vision and committed to its core values.
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.
  • Must ascribe to the Mercy Ships Statement of Faith and Code of Conduct
  • Strong Christian commitment as evidenced by life and character.

Preferred Qualifications:

  • SHRM, HRCI or Global HR Certification
  • DEIB Certification

Education And Experience

The requirements listed below are representative of the education and / or experience required.

  • Bachelor’s Degree in Business Administration, Organizational Development, Human Resources, related field, or equivalent experience.
  • At least 5 years’ experience working in a consultative Human Resources role.
  • At least 3 years’ experience designing, implementing, and improving DEIB systems, policies, and processes.
  • Generalist experience in a variety of Human Resources functions (project management, total rewards, employee relations, business partnership, policy management, organizational development, employee engagement, and/or performance management functions).
  • Experience working in a cross-cultural, global environment. 
  • Successful completion of Mercy Ships Entry Training will be required within the first year.