The Continuous Improvement Specialist is to support the development and implementation of organizational/continuous improvement projects at Mercy Ships in support of the strategic and operational priorities. Is a key contributor to development and execution of continuous improvement initiatives, data analysis, best practices in business processes, and operational excellence principles

Essential Duties And Responsibilities (Include But Not Limited To)

• Support the Development and execution of Continuous Improvement projects following the DMAIC framework using various levels of time constraints.
• Engage with the leadership stakeholders that may have many internal and external dependencies, complex scope, higher levels of risk and involve cross-functional highly matrixed areas
• Apply the appropriate tools (e.g., Lean, Six Sigma) to complex business processes and implement solutions which provide positive performance and financial impact. KAIZEN, DMAIC, Value Stream Mapping
• Provide leadership to be proactive in anticipating, assessing, and addressing the needs of the organization and down-stream partners

• Provide guidance for Continuous Improvement projects across all areas of the business; carefully monitoring inter and intra departmental dependencies.
• Implement a consistent, error-free operating model throughout the company. Create a framework to implement best practices
• Educate leaders and subject matter experts at all levels on Lean manufacturing/ Six Sigma principles and philosophies.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

• Committed to Mercy Ships mission and vision, and committed to its core values
• Expert is using a range of CI tools including but not limited to DMAIC framework, KAIZEN, Value Stream Mapping, Root Cause Analysis, etc.
• Understand and apply servant leadership, work collaboratively with integrity, and demonstrate accountability
• Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
• Strong leadership presence with solution and improvement-oriented approach to areas of responsibility
• Demonstrates proven aptitude for learning and using computer-based business applications, analyzing data, to ensure business systems are efficient and effective
• Shows excellent organizational, problem solving, and time management skills
• Exhibits highly effective English communication, written & verbal, and is comfortable addressing individuals and groups

Education And Experience

• Bachelor’s degree in Engineering, Business, or Finance, with an advanced degree preferred.
• Certification in Lean and/or Six Sigma. Black Belt certification is a plus
• Significant Lean / Six Sigma experience and knowledge of the associated analytics
• Strong experience developing and implementing continuous improvement programs
• Self-motivated, resourceful, and entrepreneurial, demonstrating willingness for learning and improvement
• Well-developed quantitative and qualitative analytical and critical thinking skills
• Skilled with the use of Microsoft and other business software applications such as Word, Excel, PowerPoint, Outlook, SAP, etc.